Terms & Conditions

Last Updated: 08-12-2025

Welcome to QRIRA, a digital menu and online food ordering platform. By accessing or using our website, services, and tools, you agree to comply with the following Terms and Conditions. Please read these terms carefully before using the platform.

QRIRA is managed by Multigb Private Limited, registered in India.
For any concerns, you may contact us at:
Phone: +91-9536852212
Grievance Email: bunny@multigb.in

By signing up, accessing, or using QRIRA, you agree to these Terms & Conditions, our Privacy Policy, and any additional guidelines posted on the platform. If you do not agree, you must discontinue using the service.

QRIRA provides digital menu creation, QR code ordering, table booking, room dining, takeaway ordering, and delivery workflow tools for restaurants, cafés, and hotels.
Multigb Private Limited reserves the right to update, modify, or discontinue any feature without prior notice.

To use certain features, you must create an account and provide accurate information.
You are responsible for maintaining confidentiality of your login details and all activities under your account.

• Some features require paid plans or subscriptions.

• All payments made are non-refundable unless stated otherwise.

• Prices and subscription structures may change with prior notice.

• Payment failures may result in service suspension.

By using QRIRA, you agree to:

• Provide accurate menu, pricing, and business information.

• Comply with local laws related to food service, hygiene, delivery, and taxation.

• Ensure the accuracy of offers, discounts, and promotions.

• Manage customer orders, refunds, and complaints responsibly.

Multigb Private Limited is not liable for restaurant-provided content, pricing errors, delivery delays, or food-related issues.

We collect and process user data as described in our Privacy Policy.
By using the platform, you consent to the use of this data for service operations, security checks, and communication purposes.

All platform features, content, designs, and branding are owned by Multigb Private Limited.
You may not copy, modify, or distribute any part of the platform without written permission.

Users must not:

• Attempt to hack, disrupt, or misuse the platform.

• Upload harmful, misleading, unlawful, or copyrighted content.

• Use QRIRA for fraudulent or unauthorized purposes.

Violation may result in immediate suspension or termination of account.

Multigb Private Limited is not responsible for:

• Service interruptions due to technical issues, third-party failures, or maintenance.

• Damages arising from improper system use or restaurant operations.

• Loss of profits, business, or data.

The platform is provided “as is”, without warranties of any kind.

We may update these Terms & Conditions anytime. Continued use of the platform after updates constitutes acceptance of the revised terms.

We reserve the right to suspend or terminate your account if:

• You violate these terms

• You misuse the platform

• You provide false information

Upon termination, access to your account and data may be restricted or deleted as per policy.

For complaints, support requests, or legal concerns, contact:

Multigb Private Limited
Phone: +91-9536852212
Grievance Email: bunny@multigb.in

We aim to acknowledge and resolve grievances within a reasonable timeframe.