Cookies & Privacy Policy

Last Updated: 08-12-2025

Your privacy is important to us. This Cookies & Privacy Policy explains how QRIRA, managed by Multigb Private Limited, collects, uses, stores, and protects your personal data when you use our platform.

For any queries or concerns, you may contact:
Phone: +91-9536852212
Email (Grievance): bunny@multigb.in

When you register or use our services, we may collect:

• Name

• Email address

• Phone number

• Business/restaurant details

• Address & location

• Payment information

• Customer order details

We may automatically collect:

• IP address

• Device information

• Browser type

• Operating system

• Usage statistics

• Access time & pages viewed

We use cookies and similar tools to:

• Remember your login session

• Improve website performance

• Analyze user behavior

• Personalize user experience

• Provide secure and smooth navigation

You can control cookies through your browser settings, but disabling cookies may affect certain features.

We use your data to:

• Create and manage your account

• Provide digital menu and ordering services

• Process orders, payments, and notifications

• Improve website functionality and user experience

• Send service updates, alerts, and support messages

• Prevent fraud, unauthorized access, or misuse

• Comply with legal and regulatory requirements

We do not sell or trade your personal information.

We may share your data with:

• Trusted payment gateways (for secure transactions)

• SMS/Email service providers (for alerts & OTPs)

• Restaurant owners (for order processing)

• Legal authorities (if required by law)

All third parties follow strict confidentiality and data protection standards.

Cookies are small files stored on your device to enhance your browsing experience.

• Essential Cookies: Required for security and basic functionality.

• Performance Cookies: Help analyze platform usage.

• Functional Cookies: Remember user preferences.

• Marketing Cookies: May be used for promotions or retargeting.

You may refuse or delete cookies anytime through browser settings.
However, some services may not function properly without cookies.

We follow industry-standard security practices to protect your data:

• SSL encryption

• Secure servers

• Restricted data access

• Regular security audits

• Encrypted payment processing

Despite best efforts, no system is 100% secure. Users are advised to maintain strong passwords and avoid sharing login credentials.

We retain your data only as long as necessary:

• To provide our services

• To comply with legal obligations

• To resolve disputes and support transactions

You may request deletion of your account and stored data at any time.

Users have the right to:

• Access their personal data

• Update or correct their information

• Request deletion of their account

• Opt out of marketing messages

• Withdraw cookie consent

• Request data portability

To request account/data removal, email us at: bunny@multigb.in.

We may update this Cookies & Privacy Policy from time to time.
Any changes will be posted on this page with a revised update date.
Continued use of our platform after updates implies acceptance.

For questions, complaints, or privacy requests:

Multigb Private Limited
Phone: +91-9536852212
Grievance Email: bunny@multigb.in